Terms of service

Welcome to Basic Karma! By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.

1. General

Basic Karma (“we,” “us,” or “our”) operates basickarma.com, offering live plants, gifts, and related products. By accessing or using our site, you agree to comply with these Terms of Service.

2. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud.

Prices and promotions may change without notice.

Payment must be completed at checkout. We accept major payment methods as indicated on our website.

3. Shipping and Delivery

We ship to the continental United States (the 48 contiguous states) and Washington D.C only. We do not ship to Hawaii, Alaska, Puerto Rico, or other U.S. territories at this time..

Shipping policies, including delivery times and restrictions, are detailed in our Shipping Policy page.

We are not responsible for delays caused by carriers or unforeseen circumstances.

4. Returns and Refunds

Please refer to our Return and Refund Policy for details on returns, refunds, and damaged products.

5. Product Information

We strive to provide accurate product descriptions and images; however, actual products may vary slightly in appearance.

Live plants are living products; their appearance may change over time.

6. User Responsibilities

You agree not to use our site for unlawful purposes.

You agree to provide accurate information when placing orders.

7. Limitation of Liability

Basic Karma is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

We do not guarantee specific results from the use of our products.

8. Intellectual Property

All content on this site, including images, text, and logos, is owned by Basic Karma or its licensors and is protected by copyright laws.

Unauthorized use is prohibited.

9. Changes to Terms

We may update these Terms of Service at any time. Continued use of the site means you accept the changes.

10. Contact Us

If you have questions about these Terms, please contact us at support@basickarma.com.